Prime Shelf Digital ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have regarding your data when you visit our website or use our services.
By accessing or using our website and services, you agree to the practices described in this policy. If you do not agree with any part of it, please do not use our website or services.
We collect information in a few different ways, depending on how you interact with us.
When you fill out a contact form, request a quote, sign up for our newsletter, or hire us for services, you may provide us with the following:
Full name
Email address
Phone number
Business name and website
Marketplace seller account details, when shared for the purpose of delivering our services
Billing and payment information, processed through third party payment providers
Any other details you choose to share with us in messages or during consultations
When you visit our website, we and our service providers may automatically collect certain technical data, including:
IP address and approximate location based on IP
Browser type and version
Device type and operating system
Pages viewed, time spent on pages, and referring URLs
Date and time of your visit
Our website uses cookies, web beacons, and similar tracking technologies to recognize your device, remember your preferences, analyze how the site is used, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect how some parts of the site work for you. For more details, please see our Cookie Policy or the cookies section further down in this document.
We use the information we collect for the following purposes:
To respond to your inquiries, quote requests, and support questions
To deliver the services you have hired us to perform
To send invoices, receipts, and service related communications
To send marketing emails and newsletters, only if you have opted in
To improve our website, content, and service offerings
To monitor and analyze website usage and trends
To detect, prevent, and address technical issues or fraudulent activity
To comply with legal obligations and enforce our terms
If you are located in a region with data protection laws such as the European Economic Area, the United Kingdom, or similar jurisdictions, we process your personal data on one or more of the following legal grounds:
Consent: When you have given us clear permission, for example by subscribing to our newsletter.
Contract: When processing is necessary to deliver a service you have requested.
Legitimate interests: When we have a legitimate business reason that does not override your rights, such as improving our website.
Legal obligation: When we are required to process data to comply with applicable laws.
We do not sell your personal information. We may share your information with the following parties, only as needed:
Service providers: Trusted third parties that help us operate our business, such as hosting providers, email platforms, analytics services, CRM tools, and payment processors. These providers are required to handle your data in accordance with applicable privacy laws.
Marketplace platforms: When delivering our services, we may access your seller accounts on platforms such as Amazon, Walmart, eBay, Etsy, Shopify, and TikTok Shop, using credentials or permissions that you provide. We only use this access for the work you have authorized.
Legal authorities: When required by law, court order, or government request, or to protect our legal rights.
Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before any such transfer takes effect.
Our website may use the following third party tools and services. Each of these has its own privacy policy, which we encourage you to review:
Google Analytics, for understanding website traffic and user behavior
Google Ads and similar advertising platforms, for measuring campaign performance
Meta Pixel, for advertising and conversion tracking, if applicable
Email marketing platforms, for newsletter delivery and engagement tracking
Customer relationship management tools, for managing client communications
Payment processors, for handling transactions securely
We do not control these third party services and are not responsible for their privacy practices.
Cookies are small text files placed on your device when you visit a website. We use the following categories of cookies:
Strictly necessary cookies: Required for the website to function. These cannot be turned off in our system.
Performance and analytics cookies: Help us understand how visitors interact with the site so we can improve it.
Functional cookies: Remember your preferences and choices to give you a smoother experience.
Marketing cookies: Used to deliver relevant ads and measure their effectiveness. These are only set with your consent where required.
You can manage or withdraw your cookie preferences at any time through our cookie banner or your browser settings.
Depending on where you live, you may have the following rights regarding your personal information:
Right to access: Request a copy of the personal data we hold about you.
Right to rectification: Ask us to correct information that is inaccurate or incomplete.
Right to erasure: Request that we delete your personal data, subject to certain legal exceptions.
Right to restrict processing: Ask us to limit how we use your data in certain situations.
Right to data portability: Request a copy of your data in a structured, commonly used format.
Right to object: Object to certain types of processing, including direct marketing.
Right to withdraw consent: Withdraw consent at any time where processing is based on consent.
Right to lodge a complaint: File a complaint with your local data protection authority if you believe your rights have been violated.
To exercise any of these rights, please contact us using the details in the Contact Us section below. We will respond within the timeframes required by applicable law.
If you are a California resident, you have additional rights under the California Consumer Privacy Act and the California Privacy Rights Act, including the right to know what personal information we collect about you, the right to delete personal information, the right to correct inaccurate personal information, and the right to opt out of the sale or sharing of personal information. We do not sell personal information as defined by California law.
We keep your personal information only for as long as needed to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or anonymize it in a secure manner.
We use reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption in transit, access controls, secure storage, and regular reviews of our systems. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.
Your information may be processed and stored on servers located outside your country of residence. When we transfer personal data across borders, we take steps to ensure it remains protected in accordance with applicable laws, such as using standard contractual clauses or working with providers that meet recognized data protection standards.
Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it promptly.
Our website may contain links to third party websites, products, or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third party site you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. The updated version will be posted on this page with a new effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have questions about this Privacy Policy, want to exercise your privacy rights, or need to report a concern, please reach out to us:
Company: Prime Shelf Digital
Email: [info@primeshelfdigital.com]
Website: [
